My car was towed to Barrhaven Mazda because I was hearing a loud scraping/screeching sound in my driver's side front wheel. The dealership was closed so they looked at my car the next day. It turned out I had a rock between the rotor and the backplate. The service department removed the rock at no charge to me!! Unbelievable service! Such a kind gesture! I would definitely recommend this dealership to anyone looking for professional and personal service!