Hello Howard, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! If you have any feedback about how we can make your next visit 5 stars, please contact Francois Guimont who can be reached at 613-723-1221 or fguimont@markmotorsofottawa.com Sincerely, Audi Mark Motors of Ottawa