Starting from Wednesday between the mechanics to the front desk and the order information, they kept relaying incorrect and incomplete information. I tried to contact the front desk before the appointment Wednesday at 9. Left message never returned my call. Finally drove there with a borrowed vehicle to communicate with someone. And they said herd my message but to busy to return my call. That made my work start late. I was told the ignition job was 2 hours they called me over 4 hours later there was a broken part needed. What was said to be the next day delivery from Toronto was a 2 day delivery from I believe Vancouver. I left paying over 600 dollars with a vehicle still needing over 1500 dollars in repair. They said he didn't know to tell me or relay any information i was still picked up. having to be towed not able to start or drive and having to find my own way home as it was not offered. I left very upset. And do not plan on return.