The service that I receive from Mark Motors is always courteous and thorough...I have no issue with their people nor their work. My issue is that something as basic as paint is not covered under my extended warranty. The paint on the bottom of the rear lift gate is bubbling and is obviously defective. That it has been determined that the issue is on "trim" as opposed to the body, I find to be petty and entirely unacceptable. When the paint fails, it won't matter whether it is on trim or body...the esthetic of the vehicle will be compromised as a result of defective paint. Requiring the customer to fund the repair of factory defects is not a policy that I find consistent with Porsche's stated level of service. Very disappointing!