I am not a negotiator, never have been. I put my faith in people that when they say they will give me something, I don't have to ask again. I was told there would be a $1000 credit for my vehicle, based on submitting my information online. I did not receive this credit. This was my third vehicle from Dilawri Dodge Chrysler, as such, I was told there would be a loyalty bonus, there was not. My trade was not valued well, but I expected that. I tend to not negotiate when making a purchase, and I understand that this is something that can cost me. What I do, is take my business elsewhere the next time I need to make a purchase. I am not the type to blast a company on social media, but if anyone asks, I will not recommend Dilawri.