The reason for my visit was not addressed. In addition, I did not receive a call notifying me of problems until late afternoon at which point I was told mechanics were going home and problems cotld not be addressed until the next day. Estimate was not prepared, I had to wait an additional hour to receive it. I was then assured work would be done first thing in the morning. At 11 am work had yet to be done. When I finally received my car, the central problems were still not fixed. Extremely disappointed in quality of service and customer car. Will not be returning.