Published Il y a 7 années

Reasonable experience except that I was not told that there was no spare tire installed.

The purchase experience was what I expected. However, about 10 days after delivery of the vehicle, I discovered that there is no spare tire. A call to the salesperson confirmed that this vehicle does not come with a spare. I feel that the salesperson should have made me aware of this so that I could have made an informed decision either to buy a different vehicle or discuss adding a spare as part of the negotiation process. The lack of disclosure .is, in my opinion, poor service by Williamson Chrysler.. Most of those that I have spoken to were not aware that some vehicles have no spare installed. You can do better in future by informing your customers up front when equipment that they have come to expect on a vehicle has been removed by the manufacturer. N MacLeod (normac96@gmail.com)

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