Kevin Brushett
7 years ago
Hi Tammy,
Thank you for taking the time to write a review of your experience at Moncton Honda. We are sorry to hear that your experience was less than satisfactory. While you are correct in assuming that your brakes should have lasted more than 30,000kms it is important to note that this is provided that you perform the factory recommended maintenance. Our staff are very diligent in recommending that these services be carried out and according to your service history here at the dealership you had declined all of the recommended brake services. Not servicing your brakes greatly increases the likelihood of deterioration of the components causing them to require replacement or repair sooner than expected. We would not give you worn out parts from another customer's vehicle, we do not conduct business that way, we never have.
Again, we apologize for not meeting your expectations, Should you have any further questions please feel free to contact our Service Manager, Kevin and he will be happy to answer any questions that you may have.