Published Il y a 7 années

customer service needs work !

I do not appreciate being told this company does not cover road hazard on tires, only to find out after the fact that the tire company that provides the tires for my vehicle does have road hazard on the tires on my vehicle. Costing me full price for two tires. Then there's oil change that cost twice what a local competitor charges, and charging, and $75. to check air presser in my tires. This is just the start, If I had all the work done on my vehicle that has been suggested to me I could have bought a new vehicle. This is not good customer service, not to mention we have bought our last four vehicles from this company and more than likely our last. Is this respectful enough for you ?
Kelly Wolfe Il y a 7 années
HI Carol, thank you for taking the time to share your concerns, as we are always looking for ways to improve. I am going to pass your message along to the manager. Could I arrange for someone to call you and if so what is the best number to reach to you at? - Online Manager

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