My repair was suppose to take 1 day and ended up taking nearly a week. They offered me a loaner car and when I said it needed to a CR-V or bigger it seemed to be a problem yet they made it happen. They failed to notify the owner of the car when the oil pump needed to be replaced, instead they called my husband who's name is nowhere on the account. They also only communicated with him when my car was ready to be picked up which I found extremely disrespectful.