On October 25th, I popped my hood to add oil treatment to my oil reservoir and noticed that the windshield washer fluid was not filled, as indicated on Certified Service checklist. I took a picture on that day, so I had it for reference. It makes me wonder, what else isn't being done when I go through the quick lube service lane. The rest of my experience was favourable, as it wasn't busy and I didn't have to wait that long.