Although Richard Cross did a great job coordinating and joining me on the test drive that included both the A5 sportback and the S4 John Hamilton did all the background work to find the dream car I was looking for. John also coordinated window tinting at my request and completed all the paperwork for signing. On pick-up day the car was ready with wow factor and a brief overview was completed before I was given the keys to my new ride. It was the perfect way to start the weekend! Thank-you!