winter tires - made an appt well in advance , the Lady call the day before to confirm my tire size, i called it in and to called if anything else is needed. I arrived the next day for my appt they said i was not on the sched, i was on in couple of days, i received a text msg to my cell phone for the 5:00pm appt . The tires did not arrive on the morning delivery so they said the PM delivery they where not in. I drove 2 hrs to be at the appt on time. No one called me to say the tires did not come in. They did send me home with Honda winter tires on but now i had to drive back for another appt. They said they would take the tires off the rims and when my tires come in they would just have install. i got home and the tires where still on the rims , now i had to lug the rims and ties again to Honda. communication was not there.