The overall Craig Dunn experience was a pleasant one. There was no pressure, just courteous responses to questions and a good exchange of information. The only negative comments I have relate to the trade-in value placed on the 2012 Ford F150 XTR we traded on the Silverado. To this day I feel it was undervalued by upwards of $2,000.00 and this will be remembered if/when there is another purchase in the future.