Published 1 decade ago

less than wonderful

2 issues - First issue: when I got home I noticed a warning light telling me the tire pressure on the right front tire was low. Had to drive back up to Circle to get it looked at. Not how I had planned to spend my day off.. Second issue - when I had a Corolla and got my tires changed and an oil change, it included a car wash. After spending almost $300.00 I expected the same service from SMP. Didn't get it. I realize you guys are busy. I was told when I asked about it the second time I came in that if I asked for a car wash I'd get it. From now on I'm asking. Shouldn't have to, though. So yeah, the service was okay. Could have been better.... Jeanne Heal
Kari Paulsen 1 decade ago
Hi Jeanne, we appreciate your concerns. We apologize for the inconvenience that was caused. We try our best, however when it is very busy it is difficult to wash every customer's vehicle. Next time, please request it and we will do our best to accommodate. Thanks Jeanne.

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