Published 7 years ago

Low knowledge level

Good experience, vehicle purchased. Sabrina was pleasant but not confident. I had to ask multiple times for the same information that in each case wasn't fully answered. Tim / Tom the owner had more knowledge but even he couldn't help me find the dip stick for the transmission fluid (no manual vehicles have one) and he told me the key to the vehicle doesn't have a chip (cheap to purchase a second (they're 150$ and chipped). Thank you for your time - a little more knowledge of the vehicle would have made me more comfortable making a purchase from your team. Jon
Tom Mosey 7 years ago
Hi John, Thanks for your review. I agree with you, my confidence was lacking when you came into look at the truck. If I believe that I’m not 100% sure with any questions or information I like to double check with someone who is. What I do lack in experience/confidence, I try to make up with getting my customers great deals and making sure they are happy with the vehicle when they come in. I’m glad we were able to get the truck up on a hoist to make sure you were satisfied with it all the way around. Thank you for your business and we hope you enjoy your truck! Sabrina Mosey

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