We had rented because we were in an accident. The truck that was assigned to us had damage, the tired looked like it had been repaired from previous renter the tire jack was scattered in the inside cab of the truck, the rear driver side tire constantly airs down needs to be aired up daily. There was damage to the hood and bumper from previous renter. The windshield washer does not work we refilled twice but still does not work. Truck was not cleaned well when we picked up, do hair and stains all over interior. Change engine oil alert constantly going off.We had went back the following week to after the Christmas holidays to exchange but they said nothing was available. Went back the following week, still said nothing was available and that they would call us when there was something available. We even recommended that we can down size to SUV. We've called a few times, but still have not sealed out. It has been a nuisance to have to stop all the time to wash windshield with all the snow melt off, and to air the tires daily.