Published 7 years ago

A wonderful car buying experience.

Felt welcome from the moment we arrived. Audi brand specialist Lana was delightful and informative, a wonderful representative of the Audi brand. She understood what features we desired, demonstrated excellent product knowledge, provided sound advice, and set up a test drive with both desired models. We very much appreciated the no-pressure approach, as it illustrates confidence in the Audi brand. Lana's superb customer service orientation made for an enjoyable, stress-free purchase. The 2018 A3 Quattro is a silky-smooth ride with a powerful engine and tight handling. Very sleek, sporty interior with a plethora of premium options. Love the drive modes feature. Highly recommend the Quattro upgrade not only for the safety of AWD, but the snappy 220 HP. The entire team we dealt with at Mark Motors Audi (Lana, Natasha, Kallie) provided a genuine FIVE-STAR experience across the board.
Mark Motors Group 7 years ago
Hello Shawn, Thank you for your review. We strive for customer service excellence and are very happy to hear we exceeded your expectations! We look forward to continuing to provide you with exceptional service. Sincerely, Audi Mark Motors of Ottawa

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