Signed for purchase on Jan 4. I ordered a tonneau cover and side rails and was told it would take a few days. After 1 week, I was never contacted with progress. I called to find out what was happening. Was told there was a small issue with the rocker panels and the truck was sent to Ford for the repair and it would take a few more days. After another week of no contact from the sales or service department, I called again. I was then told there was more than a little work and it was going to take even longer. The next 3 days of no contact prompted me to call each day to find out. After 19 days of waiting for my vehicle, I was finally told it was ready. I was never given a courtesy vehicle and this experience cost me 2 weeks of holidays at work because I had no way of getting to and from. I had the truck in my possession for 10 mins to find the front drivers door speaker was cracked. The next morning driving the truck I felt a vibration coming from the transmission. I promptly returned the truck back to the service department where this time I actually received a courtesy car. The check engine light on the loaned car promptly lit up within 5 mins of driving prompting me to turn around to find out the issue. The service department tool 40 mins to inspect the code issue and released it van back to me. I received a call the following afternoon telling me the transmission issue was corrected and the speaker ordered. I was then told there was an underlying code on my truck with the ignition switch. Supposedly it was in the trucks computer history and not corrected before delivering to me in the first place. This entire experience took 23 days. In 23 days I had possession of my truck for 21 hours. The sales manager apologized to me for no one following up, and I believe his empathy, but it has done little to quell my feelings towards this experience.