Had taking vehicle in for squeeky ball joint, they took it in ans told me it was upper passenger side and that i wont have to pay 100 for them to change it. So I phoned craig dunn and they said they qould take care of it. So when craig dunn was finished looking and finding the real problem that wasnt upper ball joint, ends up needed both bottom ones that wasnt even mentioned at Murray? So it looks like your shop guys are trying to make extra with bogus claims. Service guy is awesome but really didnt like the outcome of the real problem with vehicle. I will be twlling everyonw I know ro be vwry careful taking a vehicle there or not at all.