I was having problems with starting my one-year old Tuscan in cold weather. Made an appointment at Murray to drop car off at 9:30 on a Wednesday. Car wasn’t looked at until 4:00! Was informed battery was defective and it would take 7 days to get replacement. With help of a relative in the auto biz was able to locate a battery at another Hyundai dealership. Told my Murray advisor who then called that dealership. My issues: car should have been looked at much sooner and service advisor should have been the one contacting other dealerships. If those things had been done I would probably have gotten car back same day.