I brought my car to your service department to diagnose a clunking noise I heard coming from the front left side of my car. I paid around $80.00 for your diagnosis, and was told that repairs would cost me around $972.00. I took my car to an automotive repair shop, where they fixed the problem (a bit of ice build-up) for $65.00...I saved over $900.00 and haven't heard the clunking noise since!!!