Published 7 years ago

Poor sales experience

Finance person was pushy and wanted me to sign papers right away after test driving. Asked to at least think about it. Wanted a deposit for the vehicle. Had to get her to sign on her card that she’d give me my deposit back. I ended up buying the vehicle. There was issues with the truck that I noticed before I purchased it. I was told they’d be looked after before I bought it. They were not. I had to spend my day off at another dealership getting these issues fixed because Chevy was unable to fix them. I also started to notice dents in the vehicle that I had missed. I mentioned this to to the sales when I had brought it back to discuss the other issues. He just ignored what I said. So I feel that I paid to much for what I’ll be getting back as a trade in because of the dents. Honesty goes along ways and I feel that your sales team will do what ever it takes to make a sale. I will not be a return customer.

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