Came to pick up car at 5:30pm, after 3 days of delays. Amount owing was more then the $100 warranty deductible and $120 oil change. SO $360 total. Told I agreed on the phone to an tire alinement, which I do not recall. Person who took the call had gone home for day so no way to challenge it. Only way to get car was to pay the $360. Feel like some shady bait and switch was going on. Not impressed.