Called for oil change appt (thought I was over in my mileage) and was able to get an evening appt. Once there it was determined that it was only an inspection required and it should have been done sooner. This was not pointed out to me at my previous visit (3 weeks prior) for a recall service and I did not receive any reminder notice. Inspection was done and new filters recommended. Approved work, completed, and out the door in 45 mins. Very happy with service.