Love my car, love the guys at the front, on my first visit they were so nice and friendly, they made me want to deal with them even though I hadn't even looked yet...however when I decided to purchase, the younger guy I dealt with was not friendly at all.. maybe a $10000 purchase isn't worth eye contact or a smile or finding out answers to my questions like does this car have a second set of keys.. his response, "whatever is in the car is what it has", I asked a few questions about a few cars on the lot and his answer, we have so many cars in and out of here I really don't know.. I did get a handshake though, maybe its just his personality but not like the rest of them and I've dealt there a few times. I would still go back though