Stephanie Tanner
Published 7 years ago
Extremely disappointed!!!!!
I would have given a great review having two other vicheals threw race auto but recently we went for a third and it’s been an absolute nightmare from the start.
We went to upgrade the family truck and we were told all we had to do was go in and sign the papers and done. Well 7 hours later sitting in the office with a 1 1/2 year old we were told we couldn’t even leave with our original truck and we had to take a rental. We said we were going to back out and they panicked and allowed us to leave with our truck. After arranging to have the new one delivered (their was no way in hell we were going back their) they said they were going to deliver that day, and didn’t until that night and had a kid do it. They forgot to give us our plate and permit.
Now one month later we are still fighting with them for our plate and permit and also for them to put a stop payment on our old loan which they told us one we contacted our bank it would be done ( they lied) .
Every time we call to speak to the original sales person (who didn’t know what they were doing to begin with) we’re given someone else. We have yet spoken twice to the same person.
Such a very unorganized dealership, once our loans are up with them we will never deal with them again.
Highly unreliable and I recommend going else were!!!