Published 7 years ago

Dan at front desk great, the rest of Honda mechanics and staff are a nightmare.

Dan at front desk was great but everything else was a nightmare, thank God for my loaner vehicle or I'd be losing my mind. My vehicle came in for engine light and an oil change Friday morning March 16. A week later I got it back to a strong vibration and clicking sounds and brought it back. It's still there! Dan was great to deal with definetely not his fault but the rest of team and dealership is a nightmare. If there was another Honda dealership in town I'd be going elsewhere. Thank God I paid for extended warranty or you'd be trying to charge me thousands of dollars.
Taylor Nelson 7 years ago
Jennifer, we are really disappointed to hear about your dissatisfaction. I am aware that our Service Manager, Marilyn Bodson, has contacted you personally but please feel free to reach out again if you have any further questions or concerns because we truly care about you experience. (705)-673-6733

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