Published 7 years ago

Buying the vehicle great experience.

Buying my Colorado there I had a great experience sales team is excellent!!! The problem I don’t like is the numerous phone calls asking me about my purchase . If I have a problem with the vehicle I’m going to let you know. If it needs servicing I’m going to have it serviced. I don’t need phone calls reminding me . I recently had my Colorado in for warranty stabilizer link was broken. So they ordered one. Part comes in I take it there turns out they ordered wrong part ! Ok no problem. Bring it back they have right part . But realize the other one is broken also . So they order another one I bring it there month or more later finally truck is fixed. That’s part of the reason for giving you guys only 3stars .
Jonathan Michell
Brian, Those are reasonable problems to warrant a 3 star review, I'm sorry you had that experience with us. I'd like to get some more detailed information about the calls you've been receiving and about the process at the Parts department. If you're willing to help me make this place run a little smoother please reach out to me directly at jmichell@wheatonchev.com.

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