We had our Accent in for an MPI claim. The staff (David in particular) has been very helpful with their service. We had called another auto body shop that we have been using for years and were shocked that that since it was a marginal loss that they just wanted us to have the car written off, when in fact that is not what we wanted. David was exceptional at explaining everything in a helpful and courteous manner and had made this quite a pleasurable undertaking. He was also able to accommodate having the tire and another issue repaired ahead of the body work, so that our daughter could use the car on the highway again. Glad I decided to give the dealership a call.