Sheldon was the first person whom we came in contact with. He was most obliging and willing to help with our inquiries. Sheldon introduced us to the manager who gave us an estimate on our vehicle which we were wanting to trade in. Once again we received detailed information that enabled us to make our decision. When we returned to finalize the purchase Sheldon spent a good deal of time introducing us to the audio components and On Star. Jason provided us with options for extended warranty completed our transaction. We are both very pleased with the service we received and have shared that with friends and family. Would not hesitate in future purchases.