I made an appointnent a few days prior to see a vehicle. Upon arriving I was told that I wasnt in their database (surprising since I had been in contact with a representative numerous times prior to my visit confirming I was coming). Not a big deal as a salesman approached me quickly and took no time to pull the vehicle I was interested in around. I was disappointed however that the vehicle was not clean. I can understand the outside being dirty, I visited on a clear day but the previous days had been nasty, however the interior was very dirty and it was impossible to tell if anything was perminent or if it was simply dirt. The icing on the cake was that there was an aicorn in the trunk. I guess what the biggest disappointment to mewas that I came in from Stoney Creek (100 minute drive), they were expecting me for a few days and the car was in no condition to sell. The salesman Greg I dealt was nice and so was the manager Scott, both seemed to be pretty down to earth guys and knowledgable. However the vehicle being so dirty left a bad taste in my mouth.