Purchaser M
Published 7 years ago
Brand New Vehicle Damaged
My Review of Hyundai on Hunt Club Purchaser
4-24-2018
Reason For Visit
Sales (New)
"Damaged Vehicle"
Purchased a new 2018 vehicle and vehicle was covered in dents and scratches. When picking it up, car was not clean, therefore I couldn’t see the dents. Trunk has atleast nine dents. Dealership saying this is due to hail damage. The only compensation offered was a detail of the vehicle (however, vehicle is brand new and doesn’t require any detailing). Spoke to Eric on the phone and he told me “you think if you spent $28,000 on a vehicle that you would have checked it over more thouroughly prior to taking it off the lot”. I didn’t think I would have to go over a brand new vehicle with a “uv light”, as I expected that a dealership would not sell someone a vehicle that is covered in dents and also scratches.