While dropping off my vehicle for an oil service/change and some warranty/recall work to be done, I was quoted what everything would cost. Used the shuttle service, as they said it would take at least a few hours. Great shuttle service-very quick and friendly. However, when I picked my vehicle up 4 hours later, I was presented my bill for $200 more than the quoted amount I was provided only a few hours before. Very unimpressed. Why bother quoting people for the service being performed if you're going to gouge them anyway? The icing on the cake was that they didn't even give my vehicle a "curtosy" carwash. Very disappointing experience overall.