Published 7 years ago

Recent oil change

Total disorganization, took me upwards of 35 minutes standing in line to pay after oil change. Paperwork not filled out properly, took 3-4 phone calls to oil change staff to get problem fixed. Also was told I had an antifreeze leak. I had it checked out and it was actually power steering leak. In qualified staff working in oil change area. And poor customer service skills overall. The oil change was done quicker than the invoicing. I will not be returning to Murray Chev for any work in the future.
Dan Murray 7 years ago
Good morning Rick , I would like to arrange a sit down meeting with Tracy or yourself to discuss. Please contact me at 204-275-4560 to arrange . We want to make this right for you . Kelly Scott Service manager Murray Chevrolet

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