I had originally planned on buying a used vehicle. Hondas have always been what my family has driven, so I was looking at getting a 2012-2013 Honda Civic. Eventually I decided I wanted new instead because I'm not particularly car savvy, and I wanted the security of having a warranty and knowing I could go to the dealership for help. I was nervous about sitting down with a car salesman because of the stereotypes about them being conniving, but Normand was a pleasure to work with. He was patient and respectful. He never tried to pressure me into a vehicle I wasn't interested in, and when I told him I wasn't interested in the extra features he offered, he understood and respected that. I'm very pleased with my experience with Normand and Moncton Honda and love my new car.