Published Il y a 6 années

The vehicle condition ( windscreen ) was below rental standards.

I picked up the vehicle on Friday May 18 2018 for the weekend, scheduled to be returned May 21. After leaving the pick up location I could hear noise coming from the windscreen and could see two strips of tape on the top. It was like driving with one of the side windows slightly open. Of all the vehicles I've rented, I've never received one in such poor condition !! As mentioned earlier I was to return the vehicle on May 21st. When I arrived I found the office closed for a holiday !!!
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. For further assistance in this regard, kindly provide us with your contact information, email address and/or phone number and your Rental Agreement or Reservation number to customercare@discountcar.com Sincerely, Customer Care Discount Car and Truck Rentals

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