I have loved Discount for rentals over the past year. I have rented about 4 times and this time inquired about my free weekend. The clerk at the desk said they only had a record of the most recent rental on file and that he could not find any others. I have rented at least 4 times in the past and have the credit card and email records to prove it. I could not get through to customer service and no one called me back after leaving a message. I want to use Discount again but I also do not want to be taken advantage of.