Published 6 years ago

Far too expensive!

We rented a cargo van and it cost us $386.00 for 3 days. I was told I had free kilometres and when I returned the vehicle I was told I went over kilometres and I was charged an extra $55.00 for kilometres. This is outrageous!!!! I also have commercial insurance and was asked to bring documentation when I picked up the vehicle. I did and I was still asked to pay insurance coverage. The vehicle was also dirty on the interior. I will never, ever rent from Discount again. I would never recommend Discount to anyone and will tell people not to rent from Discount. It was a very unpleasant experience that cost a too much money.
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. For further assistance in this regard, kindly provide us with your contact information, email address and/or phone number and your Rental Agreement or Reservation number to customercare@discountcar.com Sincerely, Customer Care Discount Car and Truck Rentals

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