My existing car is no longer operational. As much as I was frustrated with my personal situation I found myself in, Charlie and the entire team at North Bay Mazda helped me to purchase my next vehicle with such wonderful customer service. North Bay Mazda is part of a larger autogroup. We found the right vehicle for me in inventory on one of their autogroup's lots, they arranged a quick delivery of my car to North Bay to save me the trouble and expense, efficiently arranged all the details such that I owned this car and driving it by the end of the week. I am grateful for everyone's understanding, very helpful, and warm customer service. Happy to recommend North Bay Mazda.