The service was great from the start. From being warmly greeted by Sunny Chadha, the Business Manager, upon entering the dealership to getting our keys and vehicle intro. from the Sales Rep. Mohamed Al Alwani. My wife and I are expecting twin boys anytime now. Mohamed made the purchasing process very smooth and relaxing for us which made my wife very happy. Sunny clearly explained all the financing, service and warranty to us which, in my experience, can sometimes seem somewhat complicated. We are extremely happy with the quick, professional and efficient service we received at the Bank Street Dilawri Kia dealership!!