The lady in the quick lube doesnt speak English very well. There was a number of mistakes happening regarding my oil change before it even got done. I have no issue with her personally but why would murreys put someone in such a position to deal with the public? As this was happening i talked to the guy that actually changes oil about my concerns.. he spoke to her with my concerns and again there was a language barrier. He struggled to make her understand. This lady is nice and all but the language barrier makes it very hard to do business.