KENT AFFLECK
Published 6 years ago
Very disappointing, borderline fraudulent.
I don’t often complain, but this is so blatantly wrong. We bought a new Traverse from Wheaton in 2014 for my wife. I have taken this vehicle into Wheaton four different times over the course of 3 years and each time come away completely dissatisfied. Latest time was a rear a/c problem. I was informed by Wheaton Service my rear condenser had a hole in it and needed to be replaced, along with a fan for $1600 plus diagnostic and tax. I was out of province at the time on business and when I heard that, had them put back together and that we would take somewhere else. Took to a competitor and ended up having the system blown out, and a recharge for a total o $360, a/c now works 100%. This is my wife’s vehicle, who wouldn’t have any idea and would have likely accepted the $1,600 for the new a/c had I not been involved. Can only imagine how many others are / have been treated this same way. So disappointing!