Hello Michelle, My name is Atheer Noman, I'm the General Sales Manager at Hyundai On Hunt Club. I'm sorry you missed out on the vehicle you drove in to see, but please see it from our side. We have a customer in the showroom that wanted the vehicle and we couldn't just turn them away because you were on your way. That would be unfair to the person sitting in front of us. If you called Best buy and they informed you they had one more tv in stock and you rushed to get there only to find out someone bought it before you, I hope you wouldn't hold them responsible for doing their job. I truly understand your frustration and if you understand this wasn't personal at all, and you are still looking for a vehicle, contact me directly and I'll take care of you on any vehicle in my inventory. Best Regards, Atheer Noman