In August of 2018 I reserved a car from Euro Car and picked it up at Discount Car in downtown Vancouver BC and had a relatively good experience . Then I reserved another car in Sept. thru Euro Car and again was to pick it up at the same Discount location. When I arrived to get the car I was informed that I was REQUIRED to pay a daily rate for insurance. because I was a non Canadian resident I explained that my personal insurance covered me for cars I rent in US and Canada. I also explained that the previous time I rented a car I was not required to pay the daily insurance. Also I showed the manager the reservation page I received from Euro Car and there was no mention of a requirement for daily insurance. The manager said this was a problem with Euro Car reservation system and not her or Discount's responsibility. I said the sign on her door said Euro Car and as far as I was concerned her office was a Euro Car location and it was ridiculous for her not to take responsibility. I felt this was a bait and switch situation. I objected to the bait and switch tactic that I was presented with. The manager was insolent and rude. In the end I did not rent the car and will never utilize Euro Car or Discount Car Rental again. I am a very unhappy customer (former) who is now motivated to persuade others not to rent from Discount or Euro Car. I rent significant number of cars in a year but because of this experience Euro Car and Discount will not be the recipient of those rentals.