I have always used this dealership for my cars Maintenance well this time I’m not so happy with the outcome. My car was booked for an oil change and I had put in the notes for a specific mechanic to work on my car as I do for all my visits as that is my preference. Also told advisor not to worry about filling the windshield washer fluid as I had just put my preferred washer fluid in a couple days before instead they drained my washer fluid and filled it and charged me ( it’s not the charge that bothers me it’s the fact they didn’t listen to my request). When my vehicle was done being serviced my husband expressed that the person we requested hadn’t don’t our vehicle and the advisor said that the tech that did the car he said something about that but that he didn’t see the note but yet the note is on the front page of my receipt which means the note was always there. Just overall not impressed with this visit.

This is our 3rd experience with James and again was nothing less than the best. He is always happy to help and answer any questions we have couldn't ask for a better salesman