I brought in rims with all seasons on them and a set of snows to install on them. Sounds simple, the folks at Woodchester Nissan put the snows on the wrong rims. Even after I spent extra time with Jennifer the service rep explaining that the snows are not going on the rims on the car and she wrote a note on the work order. Obviously the tech only read “snow tires” and assumed the rest. I pick up the car late in the day so they can’t fix it but promise to have it done first thing. The rep said they would call me at 7 am to confirm that I even wanted the tires on the rims they had, but I had to call them at 745 and I said to go agead and install ties on the rims. Got to Woodchester at 830 and the tires hadn’t moved. Jennifer said she thought I was bringing the car to change over the other rims. Jennifer only listens to the first few words you say because I told her to go ahead. Unbelievable. Still waiting at 10 am.