Arturo Saringan
Published 6 years ago
Service appointment
I came in 10:30am for oil change. It is already 12:30pm, and service just started doing the job. Asked service twice why almost 2 hours, oil change is not finished. He said they are busy with many customers coming in. That is not my problem. That is the reason why I booked an appointment to have my time respected and not wait too long. It is very frustrating. I have places to go, schedule to follow. I cannot wait hours for Mazda service ineffficiency. I am feeling disappointed buying my Mazda.
