MELODIE C BERUBE
Published 6 years ago
First car lease
Everyone at the dealership was incredibly helpful and kind from the sales staff, finance, services and management. The information provided was clear and well summarized. In fact my only criticism was upon hearing that anything less then perfect on this review would be viewed as a failure by Honda. I think that's rather silly, doesn't allow for constructive criticism, and is frankly un-achievable. Don't be so hard on your employees, just focus on salespeople who value factual information and transparency over unit sales and quotas.
Morina Anzil
Melodie, thank you so much for your excellent feedback. We always want to hear about our customer's experience as there are always ways for us to improve. Honda Canada does have very high standards that we must achieve but we would like you to know that we view this an educational tool to learn and get better. Please don't hesitate to contact Morina, our Director of Customer Experience morina@palladinoautogroup.com at any time to address any concerns.
