I want to thank O'Regan's for their excellent repair service team; specifically the great mechanics and Keely, my customer service rep. I live in Montreal and drove down with my family for the Christmas holidays. The day before we were supposed to drive back, I got a hybrid system error message. The car would not even start. O'Regan's was able to discover that I had an outstanding recalhl on the hybrid system. They ordered the part and repaired my car, saving me thousands! Although I had to fly my family home while I waited over the weekend for the part, I consider myself lucky. They even lent me a vehicle. Outstanding! Thank you for finding the silver lining in the cloud! My Highlander works great!